Frequently Asked Questions
Didn't find the answer you were looking for? Try a Help link on one of the pages throughout the site, or Send us an Email
1. What is InteriorDesignPartners.com?
The InteriorDesignPartners.com website is owned and operated by Kazzlo International and our mission is to provide a comprehensive online destination dedicated to the topic of interior design for homeowners, business owners, and design trade professionals who seek resources, information, or fresh ideas for their interior design projects or design trade businesses. 2. How do I become a member of the site?
To join, simply fill out our brief registration
form. That's all there is to it! Note that we will never sell or give out any of your personal contact information without your permission. And we will never, ever, under any circumstances ask you for your password. Not by email, phone, or any other means.3. Does it cost anything to become a member?
No, it's absolutely free to become a member. Simply register and you're done! Once a member, you can use your personal Rolodex, post Events or Articles, or post a Job or Resume listing. We'll soon be bringing Design Forums to InteriorDesignPartners.com - participating in the forum will also require a membership, since you'll need a username to post to the forums.4. How do I report a problem or inappropriate or incorrect content?
If you are ever having problems or difficulties with our website, or even if you have a suggestion as to how we can improve things for our user community, please use the link at the bottom of the page to contact us.Top of Page
1. How do I protect my password?
Don’t give out your password to others. Our company employees will never
ask for your password via email, phone, or any other means. Always use caution if someone asks you for sensitive information through email. If you receive a request for personal info and you're unsure whether it actually came from someone at InteriorDesignPartners.com, contact us
to find out if the request was real. Do not click any links or enter information.
Avoid using the same password for other accounts and choose a password that won't be easy to guess via automated software or other methods. Here are some Tips for Creating Passwords
that are difficult to guess.
Note that we take security extremely seriously, and it's for this reason that we include a password strength indicator on our registration and change password pages.2. I forgot my username or password!
If you forgot your username, we'll send it to you when you enter your email address on the forgot username page. You can also use your email address to login to your account. If you've forgotten your password, we'll send you an email from the forgot password page which will enable you to reset it.3. How do I change my username or password?
You can update your username or password by clicking on the Account Info button on your Account Management menu. Passwords can also be changed by using the forgot password page referenced above.4. How do I change my email address or other info?
You can update your registration info, including your email address, by clicking on the Account Info button on the Account Management menu.5. How do I close my account?
We don't provide a means for members to actually delete their accounts. Once an account is created, it will remain indefinitely. However, we do offer an opt-out mechanism for requesting that InteriorDesignPartners.com not send you email messages such as Newsletters, etc. on our unsubscribe
page.6. How do I use my Rolodex?
As an InteriorDesignPartners.com member, you can take advantage of our free Rolodex service which enables you to save a list of companies, schools, and even job or resume listings you may be interested in keeping track of for later use. To use the service, simply sign in to your account (or create a new one) and then click on the left-most (Rolodex) box associated with each particular listing that you wish to add to your list of contacts. You can also add a listing to your Rolodex from a company, job, or resume profile page. To manage your Rolodex, click on the My Contacts button on your Account Management menu. From your My Contacts page, you can add, edit, or delete listings. You can also use our Inquiry Service
to send one or more contacts an Inquiry.Top of Page
1. How do I view a Job or Resume profile page?
Every Interior Design Partner job listing has an associated job profile page which typically provides contact info, a description of the job opening, any required skills or expertise, and other details about the position. Resume listings also have corresponding profile pages which list similar information and frequently include a downloadable resume or portfolio file in Microsoft Word or PDF format. To view the profile page, simply click on the Job or Resume listing's title on the job or resume search results page.2. How can I download a job candidate's resume?
To download a job candidate's resume or portfolio, simply click on the filename link (e.g. "resume.doc
") on the profile page, if present. Some job candidates will opt to not list their resume or portfolio and will instead ask that you contact them so they can send you a copy. Larger documents may take some time to download, so please be patient if the document doesn't appear immediately.3. How do I post a Job or Resume to the site?
You must have an InteriorDesignPartners.com member account to post a job or resume on our website. Visit our Job Center to learn more. Or, click on My Jobs or My Resumes on your My Account page to get started. Use the numerous Help and Learn More links sprinkled throughout the Job and Resume Manager and Wizard pages should you need assistance with a particular page or topic. Once posted, you can update your job or resume listing as often as you wish and at no additional cost. We also provide detailed click and impression statistics (viewable via your Job or Resume Manager page) so you can track how much activity your listing has generated. You can also have statistics reports emailed to you on a regular basis.4. How long will my listing remain active?
Theoretically, job and resume listings can remain active indefinitely. However, job listing purchase options are for 30, 60, or 90 days. Resumes can be listed for 30, 60, 90, or 120 days. However, since active or expired job and resume listings can be renewed at any time, a listing could theoretically be renewed several times such that the listing would remain active for a much longer period of time. We've made submitting, managing, and renewing your job and resume listings simple.5. Can I make changes to my Job or Resume?
Absolutely! Update your Job or Resume listing and profile as often as you like and at no cost. You can also suspend your listing at any time. And you can reactivate it at a later date, if desired. You can even use the statistics we provide you with to analyze what the response to your listing is based upon changes that you make to the title, description, and other factors. We provide you with all the tools you'll need to make your InteriorDesignPartners.com Job Center experience as easy as 1-2-3.6. Can I cancel or delete my Job or Resume listing?
Yes. To cancel a listing, e.g. because you've filled a job position or landed a job, simply sign in to your account and click deactivate on the Job or Resume Manager page. Once deactivated, you can reactivate it later or delete it altogether. However, note that once a listing has been deleted, the statistics associated with it will no longer be accessible.7. If I suspend my listing, can I reactivate it later?
Yes, a suspended or expired listing can always be reactivated or renewed at any time. Simply sign in to your account's Job or Resume Manager, and click on the suspended or expired tab to locate the listing you wish to change, and then reactivate (if suspended) or renew (if expired). Top of Page
1. What types of search are supported?
Website users can search for interior design firms, product vendors, service professionals, as well as schools, job and resume listings, and books, magazine, or software on InteriorDesignPartners.com. Our advanced search service enables users to perform more complex queries in order to (hopefully) find just what you're looking for. For example, use a radius-based design firm search with specialty='green/sustainable' to find interior designers and decorators local to you that specialize in environmentally-friendly and sustainable design practices. Our directory search service offers a simple means of locating the resources you're looking for by browsing by category or geography (where applicable). And, finally, use our matching service which asks you a brief list of questions in order to narrow your search. More details are provided below.2. How does advanced search work?
Our advanced search service enables you to put together complex queries involving one or more search parameters. The search terms supported vary depending upon what you're searching for (e.g. job listings, magazines, or interior design firms). Many of the search terms are quite obvious in terms of their use. Radius-based searches are described below. It's important to note when using multiple search terms that all parameters must match for a given listing to be returned. For example, a search for product vendors in Massachusetts that specialize in floor coverings with three keyword terms in the search will only return results if all of the search terms match for any given company in our database, e.g. State/Territory=Massachusetts, Category='Floor Coverings', and Keywords='hardwood tile linoleum'.
Use the Help pop-ups on each particular advanced search or results page to learn more about applicable search terms and how to interpret the results.3. How do radius-based searches work?
Radius-based searches are supported on advanced and matching service search pages. Their purpose is to allow you to specify a circular area around a particular city by including a distance (radius) in your search. Only listings within the specified search radius are returned (provided they match on all other search parameters as well). In order to perform a radius-based search, a valid city name, U.S. ZIP Code, or Canadian postal code must be included as part of the search. Postal code based searches in countries other than the U.S. or Canada are not currently supported. Good uses for radius-based searches include finding job listings within your particular commute area and locating interior design firms or service professionals that are local to your planned home or office project.4. How does the matching service work?
Our matching service takes the answers you provide to a brief list of questions plus information such as customer feedback ratings and how particular companies in our database describe their businesses and then uses a proprietary algorithm to come up with a list of best matching companies. The top three best matches will always have their Save for Inquiry checkboxes check marked by default. 5. Why do some companies have multiple listings?
Office and store locations correspond to company listings on InteriorDesignPartners.com. Thus, for instance, a design firm with offices in several different cities would typically have a listing per office. If you were to search for design firms in a particular city, then you would likely only see one of the company's listings. However, if you searched for design firms without specifying a city or state, you might well see several of the firm's listings. All of a company's office/store locations can be viewed via a link on the company's Interior Design Partners profile page.
6. What are sales reps?
Product vendors and service professionals will often provide a list of sales representatives on their profile pages. These correspond to regional or even national sales contacts with listed names and personal contact info.7. How do I view a company profile page?
A company listed on InteriorDesignPartners.com has the option of pointing its listing(s) to either its website or its Interior Design Partners profile page. Click on a particular listing's company name link on the search results page to view that company's profile (or company website). Profiles will typically always provide a link to the company's website along with company contact and other information.8. How do I leave feedback?
Customers of businesses listed on InteriorDesignPartners.com are encouraged to leave feedback comments and ratings to help other site users learn more about the companies they're considering doing business with. To leave feedback for a particular company, click 'rate us' on the company's listing or use the 'leave feedback' link on the company's profile page. Note that feedback can be left for a specific company office or store location in the case where a business has multiple listings on the Interior Design Partners website. Also note that users must be signed-in to their InteriorDesignPartners.com accounts in order to leave feedback for another company.9. Can I leave multiple feedbacks for the same company?
Sorry, we don't allow more than one customer feedback per company. We also don't allow companies to rate themselves! See our Company Feedback Policies and Guidelines
for more details.10. How do I view a company's feedback?
Click on a company listing's rating value or the '# reviews' link on a company's profile page to view feedback comments left by other Interior Design Partners members. Company feedback on InteriorDesignPartners.com consists of an average cumulative rating value which is displayed on each company's listing. If a company has not yet been rated by site users, then no value is displayed. When a company has more than one office or store listing that's been rated, we provide the option of viewing all feedback versus only that which is associated with a particular office or store location.11. How do I contact a company listed on the site?
There are two primary means available for contacting companies listed on InteriorDesignPartners.com, via Inquiries or by contacting them directly via email, phone, or fax. Inquiries enable you to contact one or more companies with a single message or question via each company's preferred method of being contacted and are discussed in greater detail below. If not using an Inquiry, you can locate a company's main office contact information on their company profile page or website. Note that many companies list additional office/store locations and/or sales rep contacts on their profile pages.12. What is an Inquiry and how does it work?
An Inquiry is a free service that enables InteriorDesignPartners.com users to send a message or question to one or more design firms, product vendors, and/or service professionals via each particular company's preferred method of contact. An email message is always sent to each selected company, but businesses can opt to have messages delivered to their pager or cell phone as well. This enables them to receive their Inquiries in a timely fashion so that they can get back to you as quickly as possible.
Inquiries can be especially useful when you have a particular project in mind. For example, suppose you're interested in design, painting, flooring, electrical, and plumbing services for a new addition that you're planning. In this case, you could use our matching service to find several best-match companies from each category that you'd like to have contact you about your project. You could even save them to your Rolodex
. When you had selected all of the different company offices and sales reps that you wanted to, you could then send a single Inquiry that would automatically be sent to each of them. [Note that when you use our matching service, we automatically check mark the Inquiry checkboxes associated with the top three best matches from any given matching service search. Simply uncheck any that you don't wish to include in your Save for Inquiry list.]
To send an Inquiry, select one or more company offices or sales reps to contact by check marking the Save for Inquiry checkbox on each contact's listing or profile, and then use the Send Inquiry button to initiate the Inquiry sequence. You'll be asked to enter your email address and an optional phone number as well as a description of why you're sending the message. You'll also be asked a few specific questions about your project (if applicable). We recommend including your phone number and a best time to call. Either way, the company representative(s) will generally get back to you as soon as they're able to do so. A copy of your inquiry will always be emailed to you so you'll have a record of your correspondence.
13. What are Promotions?
Certain companies will frequently extend promotions as incentives for new or return customers. To view promotions currently being offered by a particular company, click on the green dollar sign icon associated with that company's listing. A pop-up will appear that gives details about the offer. Top of Page
1. Can I post an article or event to the site?
, signed-in users can post design trade articles or calendar events to the website. Our staff reserves the right to review submitted content prior to publishing it, and we will typically provide feedback if we find issues that require remediation. However, we also reserve the right to outright reject or delete any and all posted content with or without notice.
That being said, provided the content is in the spirit of InteriorDesignPartners.com's mission statement
, we welcome and highly encourage user contributions that support our continuing goal of making InteriorDesignPartners.com the internet's premier online destination for internet users who are interested in any and all aspects of the design trade. 2. Who owns an article or event once posted to the site?
statement which clearly defines User Content ownership and InteriorDesignPartners.com member responsibilities and requirements.3. Can I update or delete an article/event that I posted?
Yes, to edit or delete an Article or Event that you have posted, sign in to your account and use your Article Manager or Event Manager to make edits or deletions. We encourage you to include contact info at the bottom of your articles and events so other website users can contact you in the event they have questions or recommended corrections.4. Can I update or delete someone else's article or event?
No, but if you have concerns about site content that might be offensive or illegal, or that might violate the rights of or harm or threaten the safety of users or others, then please contact us
immediately. If your comments or concerns are of a different nature, then we encourage you to contact the author directly in an effort to resolve the problem amongst yourselves. If author contact info is not available or the author does not respond within a reasonable time period, then please contact us with a detailed description of your concern.
describe these and other topics. Top of Page